Join Our Team as an Operations Assistant or Receptionist
Join the Oh Yeah team!
We have two positions available through the Job Start programme. These are 6 month contracts for people aged between 16-24 and not currently in education or employment. You could join the team as an Operations Assistant or Receptionist.
Operations Assistant
Job Purpose
To assist in the day-to-day running of the Oh Yeah venue, building and projects.
Key responsibilities and accountabilities
Sanitation and maintenance – (shared with Venue Coordinator and Venue Assistant) ensuring daily:
Hygiene checks and cleaning
Restocking in the toilets
Daily checks around the building
Emptying of bins around the building
Organising and managing bin collections and cleaners
Cafe maintenance.
Reporting any issues or ongoing problems
Finding solutions to reoccurring issues
Regular communication with staff and tenants
Maintenance of music exhibition space, floors, tables etc.
Daily checks of the event diary.
Regular correspondence and communication with Venue Coordinator and venue assistant in event prep and set up – (shared depending on rota)
Setting up the venue for events
Assisting other staff during events
Clean up and tidy post events
Café Duties
To adhere to the cafes outlined operating procedures at all times
To Ensure guests greeted in a pleasant and courteous fashion and that their needs are attended to in a professional and efficient manner
To follow cash handling procedures as outlined in the company’s policy
To ensure wastage with cafe products is minimized and recorded as per company
stock control procedure
To carry out cleaning duties of bar and venue area in line with opening / closing bar
procedures
To handle any guest complaints in a friendly and efficient manner ensuring guest satisfaction at all times and to ensure duty manager is made aware of complaints
To upkeep the company’s equal opportunities policy to ensure a neutral working
environment
To keep staff/work areas tidy, safe; report any hazard, accident or loss or damage to management and observe all requirements under current health & safety regulations
Other duties
Managing building small repairs maintenance – changing light bulbs, organising repairs with other service providers, organising heat, light, electrical, plumbing or other checks deemed necessary.
Rehearsal Rooms maintenance, cleaning and tidying
General office administration tasks when required
Attendance at staff meetings and regular feedback to line manager
Weekly reports to line manager and CEO
Any other duties the Operation Director may deem necessary and within reason
Observe all requirements under Health & Safety regulations
To upkeep the company’s equal opportunities policy to ensure a neutral working environment
To keep staff/work areas tidy, safe & report any hazard, accident or loss or damage to management and observe all requirements under current health & safety regulations
Receptionist
Main Purpose
A receptionist acts as the point of contact between a business and the customers. They’re multi-tasking employees who also assist with typical administrative tasks.
Principal Duties
Greet and welcome guests as soon as they arrive at the centre
Direct visitors to the appropriate person or office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Room bookings and schedule updates
Update calendars and schedule meetings
Maintain and keep up to date knowledge of NI Music Exhibition
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Attendance at staff meetings and regular feedback to line manager.
Weekly reports to line manager and CEO.
Regular correspondence and communication with Venue Coordinator and venue assistant in event prep and set up – (shared depending on rota)
Any other duties the Operation Director may deem necessary and within reason
Observe all requirements under Health & Safety regulations
To upkeep the company’s equal opportunities policy to ensure a neutral working environment
To keep staff/work areas tidy, safe & report any hazard, accident or loss or damage to management and observe all requirements under current health & safety regulations.
Please see full details for Operations Assistant and Receptionist via JobApplyNI.
Or send a CV to recruitment@ohyeahbelfast.com outlining which job you are interested in.